Cartrack refuses cancellation

I informed cartrack that I could no longer afford their services & requested to cancel in Dec 2024. Every month since then I’ve been wrestling with their consultants over deductions I cancelled. Over the past few months they’ve been going into my account atleast 4 times taking amounts I have not authorised.

When I call they say they’ll call back. From the 30th of October till today they’ve taken +- R2000. When they call they all tell you they’re not from the cancellation department & have refused to give me a recording of my cancellation conversation with their consultant. This has gone on all year long