ME
Mbulaheni E

1 reviews | Active since Aug 2020

27 Aug 2025, 13:06

🚫 Cartrack Referral “Reward” is a Complete **** 🚫

I had a terrible experience with Cartrack’s so-called referral program. Their ad promises that if you refer someone who signs up, you will get two months free subscription. I even called to confirm, and their consultant assured me it was true. My referral signed up, and Cartrack installed the unit within two days — but they never called me back. When I followed up, I was told I would not be getting the benefit after all. This is false advertising and a clear **** tactic to lure people into bringing them new business. Cartrack cannot be trusted to honor their own promotions. If they mislead customers with something this simple, how can anyone trust them with bigger commitments? Save yourself the frustration — don’t fall for Cartrack’s empty promises.

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Replies (3)
Cartrack
Cartrack's reply27 Aug 2025, 13:53
Official
Good day Mbulaheni Eric,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
ME
Mbulaheni E's update01 Sept 2025, 08:33
Reviewer Update
On the 27th of August, I received a call from Cartrack in response to my previous HelloPeter review. During the call, I was advised that I would be credited for two months. However, at the end of the month, my account was still debited. This is disappointing, as I trusted the feedback I was given and expected the matter to be resolved.
ME
Mbulaheni E's update12 Jan 2026, 11:12
Reviewer Update
Till today, they have not given me the two months free as promised. They are not true to their word.