Cartrack refer a friend program a sham

I have been a Cartrack client for a year now, and I’m genuinely impressed with the quality of their service. The tracking system is reliable, and I especially appreciate the dual camera feature and the convenience of being able to monitor my vehicle in real time through the app.

However, I’m quite disappointed with the referral program. Over time, I’ve been told by customer care that referring someone would earn me two months of free service. Last month, I personally referred a friend who purchased a new Toyota Hilux. I even called Cartrack myself while I was with him to provide his contact details. The installation for both the tracker and camera was completed, yet a month later, I have not received any feedback or acknowledgement from Cartrack regarding the promised reward.

This experience has left me questioning the validity of the referral program. I had more friends interested in installing the same system, but given this lack of follow-through, I’m hesitant to recommend the service further. I believe in transparency and honoring commitments—something I hope Cartrack will address.

Where is my two months free, as promised?