Cartrack Recovery warranty limited ****en **** bunch of ****s and ****mers

I've been with Cartracker for 5 years they are good when they want you to join them wait until your is ****** then you will see their ****en true colours, I purchased a vehicle in November 2024 . A tracking device was installed on the 12 of November 2024 as the first car still using Cartracker device. On 3/2/2025, the vehicle was ****** from my place of residence. The vehicle was used for business and I submitted a claim with the insurer. The claim was approved and the balance was settled. Then also submitted a claim with Cartrack for a limited recovery warranty for a R150 000.00 as they failed to recover the vehicle . The claim was rejected yesterday 23/05/2025 and I submitted my claim on the 04/03/2025 after the insurance settled the balance because the Cartrack wanted the loss document from insurance and for them to process the claim they said they take 60 days, so upon the rejection of my claim their reasons are, the quarterly test was not done and that the product chosen does not have a limited recovery warranty. Then I argued that the product I chose has a limited recovery warranty and quarterly test was supposed to be done on 12/2/2025 that's my quarterly testing time and the vehicle was ****** on 3/2/2025 My product package is Fleet Management and the warranty is included according to the terms and conditions of the Recovery warranty limited, so you trying to find something that is not there cause you don't want to pay the money, before I took the package I've read the terms and conditions of the Warranty from the top to the end, please stop making us stupid and making yourself clever and there's nothing you did to recover the vehicle I was the one calling you day and night was did you do to recover the vehicle nothing. SO DON'T START WITH YOUR **** Cartrack is just a bunch of ****mers and ****s, I blame myself why I'm with Cartrack people warned me, by Monday will cancel my contract for other car cause I see your bunch of ****mers. You don't deserve even a single star you ****mers