AVDM
Andre Van Der Merwe

1 reviews | Active since Mar 2020

08 May 2023, 14:37

Cartrack putrid service

After months of back and forth with Cartrack I am still left with a damaged vechile.

I bought a vechile with a pre fitted tracking devise from a dealership. I logged an incident with cartrack as someone had registered a devise fitted to another vechile as the one in my vechile.

After months of technicians stripping and searching for the device. Finally it was replaced. However because of the constant stripping the centre consol of my vechile was damaged by the latest tech [ Ash ]. He assured me the part will be ordered and replaced.

Iv waited months when I follow up it's just excuses. Client care will escalate

0
Replies (1)
Cartrack
Cartrack's reply08 May 2023, 14:53
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate.

Kind regards 
The Cartrack Team