DN
Dalukuthula N

1 reviews | Active since Sept 2021

02 Jul 2024, 13:13

Cartrack - ****** property (April - July)

it is now July - my problems with cartrack started in April. I was assisted by a technician named Angelo Motena in April when I lodged the same complaint. I'm bringing up here, again. My fuse box cover is missing from my car and upon the cartrack team and technician acknowledging that it was indeed taken and would be replaced by said technician, nothing has been done. Their supervisor called me (the second time now), who said it would be sorted by the end of the month. Angelo isn't responding to my messages.

A faulty unit had been installed into my vehicle and it severely drained my battery. I had to spend an additional 1300 on another battery because of yall's ***** job. I appreciate the help & work done by Angelo however I am extremely unhappy with the extra costs and the condition of my car. They haven't returned the ****** property and are threatening legal action yet as they continue to bark about payments. RETURN MY COVER PLEASE.

0
Replies (1)
Cartrack
Cartrack's reply02 Jul 2024, 13:37
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team