HR
Hayley R

1 reviews | Active since Mar 2009

16 Mar 2016, 19:35

Cartrack Pretoria - Exceptional Service

Dear Derek,<br> <br> How do I begin to thank you and Lukas for all your help.<br> <br> Lukas was amazing from the time he arrived at our home last week Saturday to the time he left. <br> <br> If it had not been for him, we would not have been aware of the undisclosed defects on our newly purchased second hand vehicle. The defects were only evident once he had removed the dashboard of our vehicle. The deployed airbag, all the dirty and incorrect parts, we would have been none the wiser. He has possibly saved my family from much heart ache and trauma, had we been involved in an accident and the passenger side airbag had not deployed.<br> <br> He even went so far as to offering to come with me to the dealership where we purchased the vehicle, to show them the defects and damage.<br> <br> Your assistance and genuine caring in this matter have been exemplary. You had no need to assist us to such a degree.<br> <br> Cartrack can be proud to have such incredible staff. <br> <br> I will recommend the Pretoria branch without any hesitation.<br> <br> I wish you and all your staff all the best for the future. <br>

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Replies (1)
Cartrack
Cartrack's reply18 Mar 2016, 11:29
Official
Hello hayrob,

Thank you for submitting your comments.

We sincerely appreciate you taking the time to compliment our service delivery and made Senior Management aware of your feedback.

Kind regards,
The Cartrack Team