Cartrack Poor services

I would like advise anyone not to use Cartrack. So I bought a bike and installed their tracking unit which is supposed to be live tracking. Long story short my bike was ****** and they tell me the unit was not updating on their side for past three days at that time and no one did anything about. They failed to recovery the motorbike and was supposed to put account on zero rated,which somehow they haven't and keep debiting my account . I have to reverse that debit order and they will call and I have to relieve that moment again that I lost lots of money because of them not doing their job and still harrsing me with debit orders for job service they did not provide. Cartrack stop harrowing me.