JS
Jabriel S

1 reviews | Active since Mar 2018

22 Jun 2022, 09:06

Cartrack poor service- fine script

I signed with Cartrack not knowing that I will purchase a new vehicle (lighter on fuel due to the current increases). It will cost me R800 to transfer the tracker from the old car to the new vehicle.

Cartrack allow a payment option of 3 months only to pay the R800.

I am paying a monthly installments of R149.00 per month without privileges vs other service providers i.e. ADT R49 p.m. with a panic button. I am now stuck in a 24 months contract. According to their customer service it will cost me R2000.00 to opt out of this contract.

0
Replies (2)
Cartrack
Cartrack's reply22 Jun 2022, 11:26
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team 

Best regards,

JS
Jabriel S's update23 Jun 2022, 15:57
Reviewer Update
No response or any solution was suggested to me as indicated by Cartrack in their response.