1 reviews | Active since Aug 2016
CarTrack - Poor service
<p>4 Months Ago Cartrack informed me my unit is not responding, to this day, it is not yet fixed, now finally they want to send someone to fix it. But I need to pay R800. So I asked them what about my installment of R204 for the last 4 months with no active tracking unit, basically paying for no service. </p> <p> </p> <p>Well long story short, I give them the option, either fix my unit free of charge or cancel. And they opted to cnacel, instead of retaining a customer of 4 years</p> <p> </p> <p>Well luckily I managet to get Tracket to fit a unit for free, and my monthly fee reduced by half</p> <p> </p> <p>I Guess Cartrack's inability to provide service was to my benefit after all</p> <p> </p> <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, a customer care agent will be in contact with you shortly.
Kind regards,
The Cartrack Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, a customer care agent will be in contact with you shortly.
Kind regards,
The Cartrack Team