Cartrack poor poor services
I have 3 tracker device's installed in February 2020. One of the device's went faulty and I received a SMS on 9 July to say one vehicle device is faulty. Until now it have not been repaired after I gave them an ultimatum on Thursday 3 September to repair in 24 hours since repairing is now long overdue. Several calls was been made and no reference number could be issued. Hereby I wish that Cartrack please come and remove their devices from my vehicles3
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Replies (2)
Cartrack's replyOfficial
08 Sept 2020, 14:02 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply08 Sept 2020, 14:02
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
's updateReviewer Update
09 Sept 2020, 11:34Almost 24 hours since I complained on hello Peter and still no phone call no email no sms. Please cancel my contract due to poor service delivery
's update09 Sept 2020, 11:34
Reviewer Update
Almost 24 hours since I complained on hello Peter and still no phone call no email no sms. Please cancel my contract due to poor service delivery