RI
Roger I

1 reviews | Active since Nov 2021

21 Nov 2025, 15:08

Cartrack poor billing

Their billings dept is the poorest image of the business Try calling them when they short debit you and it’s like trying to extract chicken teeth Staff illiterate and *********** don’t listen to customers When you try explaining why you trying to rectify the shortage debit they call you rude If this is how this business fave values are and they can’t even get simple administrative billing right how competent is there tracking service

0
Replies (2)
Cartrack
Cartrack's reply21 Nov 2025, 15:13
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

RI
Roger I's update21 Nov 2025, 18:08
Reviewer Update
Yeah right after spending 3 hours on phone calls to billing and billing team leader and customer care and customer care team leader after being put on hold for endless amounts of times and not able to get it sorted
I am very sceptical