Cartrack poor and poor service

I am still waiting for you to deliver on your empty promise you made with me two a weeks ago about a tracker that i have been paying since june 18 which you advised me is not working after i queried it with you and making you aware that i cannot track my car on my phone app.

You didn't honour the promise you made with me and you never had the decency of calling if there were changes because you don't care what you care for is my money. I am at a stage were i feel you should refund me all my money that i have paid since june 2018 as i did not get any value for my money and i will move my business else were.

Regards Cherrif mashilo