DS
Dylan S

1 reviews | Active since Jun 2017

15 Nov 2023, 18:52

Cartrack Poor Accounts department

Pathetic account department!!! The worst service ever!! I have requested to cancel my contract with them on more than one occasion! and each time the *********** accounts department “attempts” to call me on the wrong number - which is an excuse! They debit my account at least on four occasions throughout the month!! I requested the cancellation around 2 years ago!!! Rather go to Martix, non of this happens with them and their service and product offering it far ahead of cartrack! I also attempted to cancel with contract because they just inflate the fee without informing you!! So that R99 pm “advertising” is deceptive marketing !!!!

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Replies (1)
Cartrack
Cartrack's reply15 Nov 2023, 19:19
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team