1 reviews | Active since Jun 2015
CarTrack - Please reconsider your move...
Hi,<br> <br> To who reads this, serves as a warning.<br> <br> CarTrack approached me through an insurance company two years ago, the intent from my side was good as I wanted my vehicle safe etc...<br> <br> Upon the first installation the guy who did the installation arrived late.. After the work was done my car was rattling inside - Another reason I traded the car in..<br> <br> After about two months they had to replace the unit as I was driving with a non functioning unit for a week, again my car was taken apart and the guy who installed it this time said the previous installation was incorrect???<br> <br> Upon trading in the vehicle and receiving bad service from them I contacted them for a unit in the new car - Only because the insurance at that time said it was compulsary... Only to find out that another fee had to paid - Other tracking companies do not charge for this... Upon phoning the call centre I also received attitude and no real interest to assist<br> <br> Please take the time to decide carefully if you want deal with these people as they take your money and sit backwards and do not lift a finger to help their customers....
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Kind regards,
Minette van Dalen
