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Phindi M
1 reviews | Active since Nov 2022
03 Apr 2023, 16:32
Cartrack payments
I'm not happy with cartrack, December my unit was replaced due to the hijack that took place on November. Today I called them to test my unit they tell me my unit is not responding not working again they have to send a technician who I'm supposed to pay again its only 3months so im not happy at all.
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Replies (2)
Cartrack's replyOfficial
03 Apr 2023, 16:59Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Apr 2023, 16:59
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Phindi M's updateReviewer Update
04 Apr 2023, 23:01I would like to thank Letlhogonolo and her team from maintenance department she did respond and resolve my query and at no cost and she was so professional and kind to me and explained everything I needed to understand and my device is perfectly working. Thank you sister tlhogi
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Phindi M's update04 Apr 2023, 23:01
Reviewer Update
I would like to thank Letlhogonolo and her team from maintenance department she did respond and resolve my query and at no cost and she was so professional and kind to me and explained everything I needed to understand and my device is perfectly working. Thank you sister tlhogi