1 reviews | Active since Jun 2020
Cartrack Pathetic SLOW Service from Interns (Good luck with your car)
Cartrack Pathetic SLOW Service from Interns (Good luck with your car) Definetely have lost all trust on these guys. The service is pathetic on minor things I cant imagine should I have a real issue. Their response time is a few days so definetely if your car gets stolln thats enough time to never recover it. Theres also so many t&c's around the recovery warranty so... I called in to cancel/opt of the extra R400 charge for extended warranty which initially when you sign up its said to be included in the fee but actually only for 3 years then all the sudden you must pay extra for the exteded warranty, I was reassured and rechecked with finance that they had not put in the R400 debit. Behold few days later there goes a debit of R560, the watsapp line is pathetic it sends auto messages that they will respond in working hours and each time someone picks up they ask you how can they help you over and over agai just to FRUSTRATE you and give up on your refund.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
