Cartrack pathetic Service

I have been trying to get a until installed into my car for over a month. This is now over a month, I am now been handed over to an attorney because I have not paid the installation fee, Car track is suppose to have installed the unit into my car and I will pay the fee, If it has taken so long to install I pay and then when will my installation happen, it's like paying for bread at the shop and never getting it. I am most frustrated with their service they call me every day for money but have not done the installation