Cartrack Part 2

I have already posted, seems like I can write a series about this company. Anyways after Debiting me for R208 yet my fee was R149 of which I haven't received any notices they debit my account again in the same month without informing me of another R169. They are committing ***** and get away with it. I even tried laising with Nompumelelo Thabede Queries Administrator, but she ignored my email and its been 4 days since. She wanted to call I advised I am at work and to explain things via email so that I have a record of things as they are fond of lying on call recordings and dont want to send them upon request. If anyone knows how to contact the head office or someone that can asisst with my issues at car track to kindly advise me further. I feel as a South African we have rights and they cant just debit money without confirmation. This is totally wrong and why cant Nompumelelo Thabede who suppose to be the Queries Administrator suppose to help and provide feedback.