CARTRACK - PANIC BUTTON MAKES YOU LOOSE A RECOVERY WARRANTY - UNACCEPTABLE

On the 14th of February 2022, I requested to replace my daughters panic button, which they provided me early 2020, so on 15th of February 2022, I get feedback saying (I trust this response will find you well.

Kindly note that Cartrack no longer supply or install panic buttons because of technical issues, however if you really need one you will loose your Recovery Warranty)

So I asked for them to explain the Recovery Warranty and I was told (Cartrack Recovery Warranty:

In the unlikely event that we can not recover your vehicle, Cartrack will give you a cash back warranty on selected packages of up to R150 000, subject to certain T’s & C’s)

My daughter has to drive far to get to university by herself, so I would like to know, with a panic button, Cartrack can respond quicker to an alert, my daughter has back up on the road. What the hell, I can not understand how and why a warranty will be lost, if something like a panic button can help Cartrack. I am sick to my stomach, if my daughter becomes a victim of a hijack, do anyone think that a lost car will be more important, than the safety and well being of a loved one. This is the most stupid rule I have ever come across. This makes me wonder if it is time to cut losses with Cartrack and find a company that cares about the real safety of a loved one.