PS
Phumla S
1 reviews | Active since Aug 2019
06 Feb 2026, 14:30
Cartrack Opened an Account Without Consent and Is Now Harassing Me
I am extremely disappointed with Cartrack's conduct. An account was opened under my name even though the dealership clearly instructed Cartrack not to activate any tracker, as my insurance company already provides one.
Both the salesperson and I sent emails to Cartrack explaining the situation, but we have received no response. Despite this, their accounts department continues to harass me daily for payment on a service I never authorized or agreed to.
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Replies (1)Cartrack's replyOfficial
06 Feb 2026, 15:09 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply06 Feb 2026, 15:09
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
