CarTrack only interested in collecting money not actually providing the required service.

So last year I got a statement from Cartrack that my account is cancelled, (some additional background...I have had Cartrack since 2010 and in financial difficulty last year and wanted them to suspend me account which they denied and had to still pay cancellation fees for a prepaid account, financial distress means you don't have money to pay for the service that is prepaid, nevertheless I tried putting monies where I can knowing I was not covered to clear my arrears and then the Suprise ) and that I have to pay 232 which is ridiculous after paying the final amount confirming that my account was closed (the wonderful call center who only help when it's in their favor), no statements and just harassing call when I start driving meaning they are using the tracking data for Debt collection and now I discover that the account is still on pre-paid after receiving a bull after 5 months, and now I am covered even after the call center and their collection agency threatened me and even Backlisted me for a prepaid account, after being told no payment no cover...can anyone really trust someone that treats pre-paid customers like they are **** of the earth. But will probably be the same answer...we must be grateful for the harassment and that they are here to help up, by putting us under anxiety everyday and the stress it placed to my EX and myself with the threats... I can confirm that over the last ten years and having 3 vehicles with them they have only checked on a handful of occasions if any of the cars were ok.... but in the end, I am just a nobody who they only want money from,...!!