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ANDRE E

1 reviews | Active since May 2024

20 Aug 2025, 16:26

CARTRACK OFFER A DISGUSTING NON-FUNCTIONAL SERVICE!

Cartrack: Worst service ever..Tracking system out of order for two months. Technician who scheduled appointment on 18 August 2025 did not pitch. On 20 August another appointment was scheduled. Again not honored. Disgusting HBM 614 FS. DJT ESTERHUYZE BOERDERT BATTLED for more.than 3 weeks to arrange assistance with no succeas. When you phone you hang on the line for more than 20 minutes and have to answer security questions every time..Please never register your fleet with them..They did not even pick the vehicle up from their control room when the system was not working. Disgusting systems failing clients. Today the staff member left after waiting an hour..We were promised that they will call an hour before appointment to confirm location. No response from them. They suck.

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Replies (1)
Cartrack
Cartrack's reply20 Aug 2025, 18:20
Official
Good evening,
 
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team