1 reviews | Active since Sept 2016

12 Sept 2023, 16:03

CarTrack NoTrack

We have been with CarTrack since 2019 and since then added 2 more vehicles to my husband’s portfolio

Since 2019 and the addition of all the other vehicles, they don’t have any vehicle registration numbers for any of my vehicles, despite giving it to them when taking out the contract

Also upon taking out the contracts my husband always specified to give me authority to find out information on the account on his behalf as I handle all his administrative duties, till date when I call they will never assist me

CarTrack is useless and please don’t use them

0
Replies (2)
Cartrack
Cartrack's reply12 Sept 2023, 16:04
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 

Best regards,

Cartrack
Cartrack's reply12 Sept 2023, 16:05
Official
Good day,
  
 Thank you for bringing this to our attention. 

Your review has been sent to the relevant department for further investigation and we will contact you shortly. 

 

Kind regards,
 The Cartrack Team 

Best regards,