Cartrack not tracking.

I had a tracker installed in January and in February I had the panic button added.

I did not test the panic button.

My car battery went flat a few times and this prompted calls from cartrack, but they were automated calls.

On Friday I decided to test my panic button and no one called from car track.

I requested on Saturday Morning that someone call me And they did.

I explained my problem and the agent, Gabriel, said I should go press the button again. I did.

I asked him to call back in five minutes.

I pressed the button and no call back.

Yesterday I sent in a complaint and I got a call from francis, told her my problem and she put me through to another consultant.

There was so much noise in the background and it was frustrating speaking to this lady.

Nevertheless, I pressed the panic button and according to this lady there was no signal from my vehicle.

So she said she will get someone to fix this. She could not give a date or time.

As you can see there’s a few problems with cartrack and not just the one.

Also, my steering column is damaged.

I’m quite unhappy with their poor service and want to cancel my contract and join Netstar.

Cartrack gets a ZERO star.