JS
Jean-Pierre Snyman
1 reviews | Active since Jun 2012
07 Dec 2015, 10:02
Cartrack not capable of sorting out a problem
New vehicle, new unit installed only two weeks ago<br> <br> Since then I am irritated with calls of power outage signals, clearly a incorrect installation<br> <br> Reported it to technical, sent someone out, vehicle out of actions for half a day<br> <br> Now the unit is still doing the same<br> <br> Does cartrack have any capable people of sorting out a problem? Surely the unit should just be replaced if it is faulty but clearly there is no manager attending to this issue, overseeing that it gets fixed!
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Cartrack's replyOfficial
07 Dec 2015, 12:44Hello hpjps,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, the Branch Manager will remain in contact with you until this issue is resolved. Please contact me directly for any further assistance.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, the Branch Manager will remain in contact with you until this issue is resolved. Please contact me directly for any further assistance.
Kind regards,
Minette van Dalen
Cartrack's reply07 Dec 2015, 12:44
Official
Hello hpjps,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, the Branch Manager will remain in contact with you until this issue is resolved. Please contact me directly for any further assistance.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, the Branch Manager will remain in contact with you until this issue is resolved. Please contact me directly for any further assistance.
Kind regards,
Minette van Dalen