NM
Ngweti M

1 reviews | Active since May 2014

14 Feb 2022, 17:33

Cartrack nonsense

Cartrack has been giving me nothing but ****ty service when my contract reached its anniversary I requested cancellation for that nonsense. Till today I’m receiving calls to say I owe them 380 I’m not paying a ****** cent I ASKED on Friday after I spoke to an agent if that account is owing that person said no! It’s like the right hand doesn’t know what the right is doing. I want them to listen to all the calls since November last year and tell me if I didn’t cancel and why they keep charging me for something that isn’t even working!! 😡😡😡 I’m tired of your agents calling me to harass me for something I have been trying to cancel for months now!! If I don’t get help I’m taking this to the ombudsman coz you couldn’t even track my car when I asked you to. No one even gave me help after I reported that the unit isn’t working anymore. What am I paying for???

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Replies (1)
Cartrack
Cartrack's reply14 Feb 2022, 17:43
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 

Kind regards 
The Cartrack Team