Cartrack No Service Pathetic

<p>I recently aquired a cartrack tracker and at first thought good now my car is covered in term of being able to track its movements and if i should ever be involved in an accident i would have cartrack on my side little did i know how wrong i was. One morning i took my car for a service upon checking my app later during the day i noticed that there was no activity on my vehicle i kept on checking duri g the day and later the afternoon when i fetched my vehicle i called the contact centre to enquire the consultant who assisted me informed me that he could also not pick up the movement of the vehicle and that he would log a fault so that a technician could come out. Two days later after taking off from work still no technician i had to phone again to log another complaint in the meantime my vehicle was not covered and i was exposed. Upon enquiring if there was some form of back up of the lost days the consultant told me unfortunately not. After assesing my situation it was clear that Cartrack was not serious about rendering me the service we agreed on and i requested that the cancell the service, a day later after i forwarded the cancelation request the service centre contacted me to ask if they must still send out the technician can you believe this. Three days later i received an email from a service consultant who informed me i had to pay R1700.00 to cancel the contract i mean really now. After all of this they want me to pay to cancel the contract. You make up your mind do you want a service provider like this.</p>