VV
Vanessa V

1 reviews | Active since Feb 2023

06 Feb 2023, 14:54

CARTRACK - NO SERVICE FROM KEMISO MOLEFE, JOHNNY SMITH AND CARTRACK

We have lodged an appeal on the 29th of December 2022. No feedback has been given to us and Kemiso Molefe, LRW Administrator department refuse to phone us back or answer any emails. Kemiso refuse to take my calls and tell the agents that she will phone back. She never does. The General Manager - Johnny Smith - is also never available to talk to.

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Replies (2)
VV
Vanessa V's update06 Feb 2023, 15:15
Reviewer Update
CARTRACK / CARTRACK SA
Our unit was working on the day when vehicle was ****** when we report the incident. CARTRACK does not want to pay our R150 000 according to them our unit did not work.
Cartrack
Cartrack's reply06 Feb 2023, 17:19
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team