TD
Thokozani D

1 reviews | Active since Mar 2015

07 Feb 2022, 13:26

Cartrack never siezes to disappoint!

I've been trying to have an issue resolved for almost a month now. Nadia Goldstone gave me a wrong email address to forward proof of my complaint. I've called accounts more than 17 times and they all keep saying Nadia will revert to me. Meanwhile I've lost another R430 on airtime.

This business might be growing in terms of numbers but will definitely shrink in the long-term with such a ****py model.

0
Replies (3)
Cartrack
Cartrack's reply07 Feb 2022, 14:07
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team
TD
Thokozani D's update07 Feb 2022, 14:48
Reviewer Update
Same response to all queries and no action is ever taken.
Cartrack
Cartrack's reply07 Feb 2022, 15:45
Official
Good day, 
Please accept our apology for the inconvenience. We will be attending to your review and will be in contact.

Kind regards 
The Cartrack Team