CARTRACK MY WORSE DECISION THIS YEAR!

<p>Hi,</p> <p>I am very upset as I dont understand what is so hard about what I am requesting,</p> <p>i joined cartrack in july or august on the recording I asked that I be debited on the 25th of every month on the 1st of Sept i was debited, I sent an email to Theresia Phooko on the 2nd of Sept she gave me some story about how how they didnt know about the 25th even though it was on the recording!</p> <p>So she said due to my query being in sept the query will be efffective on the 25th of October, come the 25th I was debitted twice for R172 instead of the agreed R135, come the 1st of Nov I was debitted again for R135 so I emailed on the 2nd to ask what is going on. I was called! not responded on email about how the other dept didnt do thier job so my query is stil not done(she has asked them to email me why they havent done it as if that will help me I just want this DONE not reasons why it wasnt) and that since I now emailed in November by debit order will only be effective on the 25th of Dec (that is if they decide to do thier jobs this time around) query in Sept only to be fixed Dec, and couple rands for me in bank charges for my account that kept on being in a minus due to no funds, I have two accounts so once all my debit orders go I transfer my money to the other account so this has resulted in calls from my bank almost every month asking what is going on and evry month I give same story it is cartrack again hai maaan.</p> <p> </p> <p>It has really been unpleasant being with cartrack, joining cartrack was my biggest mistake this year.and I was warned about your bad service but decided to give you the benefit of a doubt!</p> <p>I got two debit orders on the 25th from you assuming for the bounced on last month and this month however it was for R172 - please explain as we agreed on R135!?</p> <p>Secondly I just got another debit for R135 NOW - Can you please explain to me why as I asked you NOT to debit my account any other day except the 25th!! 3 debit orders now 2 on the right day wrong amount and now this one?</p> <p>I regret the day I joined cartrack and worst of all I was warned!</p> <p>Regards,</p>