VL
Vusumzi L
1 reviews | Active since Sept 2023
11 Sept 2023, 14:22
CarTrack must die financially and forever
CarTrack came and installed a device in my vehicle and since then, my car has not been able to work. For 4 weeks I called CarTrack with no help at all. From pillar to post they sent me and even today, 11 September 2023 I have not been helped. Their call center agents are very unprofessional and rude, they have no sense of help, urgency or empathy for that matter. Their agents need to be trained to deal with happy and unhappy customers.
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Replies (1)Cartrack's replyOfficial
11 Sept 2023, 14:45Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply11 Sept 2023, 14:45
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
