CarTrack, most Pathetic service ever!

Cartrack tracking company is the most pathetic company ever. Its a shame i am not able to rate them on minus 5 stars. They cannot assist with anything i ever ask and I have been a customer of theirs since June 2018. They debit my account religiously but they cant assist me with anything. Seems they spending all our premiums on lush office buildings instead of investing in customer service improvement or staff headcount increases. This is utterly pathetic, every time i need assistance CarTrack fails innthe most dismal way possible. "Putting you in control" is a literal meaning of what they do at Cartrack. It seems i should their job for them because they put me in control.