Cartrack most *********** accounts department

See the emails below I have never been harssed so many time by *********** people even while I am praying in church on a Sunday when I am in meeting they do not make notes

Good day,

Thank you for your request. First and foremost, on behalf of Cartrack, please accept our sincere apologies for any inconvenience you may have experienced while seeking the necessary assistance.

Kindly note that we have requested a credit and are currently awaiting the account to be credited with the raised cancellation fee.

*** Kindly proceed with crediting the requested amount.HAVE00183

Regards, Euphine Ntimbana Customer Care Email 11 Keyes Avenue, Rosebank, Johannesburg Tel: *** *** www.cartrack.com NOTE: This e-mail message is subject to the Cartrack Group disclaimer see http://www.cartrack.co.za/disclaimer.html

02/05/2026 13:30 - Linda Havenga wrote: Good day, I would like to bring to your attention that I have given a 60 day notice on my cartrack and further wish to remind you that I requested that the contract runs it course. The mature date is 27 March 2026. The accounts department now contact me on a daily basis looking for money for the cancellation. Does no one read documents any more? a 60 day notice is a 60 day notice for the simple reason when I wanted to cancel the first time I was advised that I must do in within 20day before mature date when I did do it on the given time I was advised that I had to pay for a full year as I missed the dates. Now I am giving ample notice 60 days and request that it run it time and you still want money from me for cancellation. how the hell does that work. I am not a bank and you can not charge me for a cancellation as I requested that the contract run its time. Then I get harassed on a daily basis and no notes are being made on the system and every person that contact me comes up with a different BS story, I even been notified that the tracker has already been stopped, WHY? the contract only matures on 27 March 2026, no one contacted me to advise that this was resolved only contact me for money and all calls are recorded. You have 24 hours to rectify your mess. Or I will take legal action for deformation of character and will also call in Hello Peter. In the interim send me a copy of the recordings as I wish to provide my lawyer with same. Kind regards / Vriendelike groete LINDA "Walk with a purpose, live in forgiveness". ----- Forwarded Message ----- From: Linda Havenga <***> To: *** <***> Sent: Friday, January 30, 2026 at 09:32:41 AM GMT+2 Subject: 60 Day cancellation notice of tracking device Good morning, Attached hereto my formal 60day cancellation notice for the tracking device in my Kia. I have received confirmation that the device contract matures at the end of March 2026 and will not be continuing with the tracking device contract. Debit orders will continue to go off until the of the contract period thereafter all tacking device debit orders will be stopped. Thank you for your time it is greatly appreciated. Please can you provide me with the required confirmation of acceptance of the cancellation. Thank you in advance. Kind regards / Vriendelike groete LINDA HAVENGA