Cartrack - morally and financially *******

FOUR01031 - 27 Jan 2022 sold the vehcle covered by Cartrack. I phone them at 15h24 to cancel the tracker unit. I spoke to Tando Ndlovu. I gave her all the info, where the tracker unit can be removed, etc. As my January payment was paid beginning of January 2022 my account was up to date at that time. Tando gave me an amount of R840 as cancellation fee. This is effectively 5 months premium. As my contract would be ending at the end of June I accepted the amount and it was paid . The next morning I also wrote an email to their offices again confirming the cancellation with the proof of payment of the R840. Now Cartrack want another R137 which I flatly refuse to pay. At the time of the cancellation Tando didn't tell me that another amount is still payable. My premiums were paid effectively until the end of the contract date. If I had let it run till then or gave them 30 day notice before June would I still have had to pay a cancellation fee. The answer is no. My opinion of Cartrack is they're are morally and financially *******. What they are doing is theft. Now stop putting your call centre employees under verbal abuse. At this point I've basically just screamed and shouted. You don't want me swearing.