Cartrack - Money *******!

In 2017 I installed a tracker (took the option with the panic button) the technician came to my workplace for installation. 6 months later I get a call from cartrack saying they notice that my panic button was never activated....fast forward to three years later August 2020 I traded my vehicle in. I called Cartrack the first time to let them know that I will be trading the car in. They then advised that I should let them know when so that they can remove the tracker from my old car to the new one. I was also advised that this exercise would cost me R600.00 which they said they are happy to deduct over 2 months. I agreed to this. A day after I took delivery of my new car I notified them..they then sent a technician over to the dealership to go uninstall the tracker. I am assuming this happened as then technician called to confirm that he is at the dealership and that he had gotten hold of the contact person I suggested. The tracker was however NEVER installed into my new car. Everytime I would call nobody would seem to know where the tracking device is or how far the process is. Months later I was STILL without a tracker. Instead I got harrased by countless messages and phone calls regarding the R600 that is " outstanding" on my account. My response to this was : " I gave authorisation for an additional R300 to be deducted off my account for the next two months, and for the tracker device to be transferred from the one vehicle to the other, why hasn't any of this happened???" - cartrack never deducted it and they never came to install the tracker. The response...as you might have guessed..."uhhh I don't know ma'am" - GREAT. A Week later I call...nobody available at client service , nobody available in the accounts department. I leave a message for one of the managers to please call me back - Never happened. Instead I am STILL being harrased about an outstanding R600.00 for a service that was never carried out. My answer to this every single time is : " Why are you asking me for money if I am without a tracker in my car???" To the last person who called me I said.. How much is the cancellation fee? R1000 she said. *******. "When does my contract end?" I asked....she said February 2021. So I have opted to keep allowing them to debit my account with the R157 monthly installment until February so I can CANCEL the contract without having to pay their ********** of a cancellation fee. Needless to say I had a tracker installed with another tracking company and all is well so far. 2 Days ago Cartrack decided to deduct R50.00 off my account in addition to the monthly installment...what for? How? Why?

This company is the biggest **** of all time.