TN
THEMBI N
1 reviews | Active since Aug 2019
11 Jan 2024, 15:49
CARTRACK ****MED US
I would like to warn people who pay for the full package, to check that CARTRACK installed two devices. if not. your car does not have a detection device only the monitor device. We realized that after my son was involved in a car accident. They sent technicians to replace the device and they found that we were ****med. When we lodged a complaint with them, we were told it was the control room's fault, the control room blames the customer service, who told us that we are bound to the contract we signed , but they are not responsible for ****ming us.
Helpful (0)
Replies (3)0
Replies (3)Cartrack's replyOfficial
11 Jan 2024, 16:01Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
Cartrack's reply11 Jan 2024, 16:01
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
TN
THEMBI N's updateReviewer Update
29 Jan 2024, 12:16I am amazed at the lies you have. I tried many times to communicate with you. Until now, no one has spoken to me, but you are taking the money for the non-existent device or service. Is what you are doing legal? South Africa be warned. Car track is a ****mer. Wait until you are in a situation to see.
TN
THEMBI N's update29 Jan 2024, 12:16
Reviewer Update
I am amazed at the lies you have. I tried many times to communicate with you. Until now, no one has spoken to me, but you are taking the money for the non-existent device or service. Is what you are doing legal? South Africa be warned. Car track is a ****mer. Wait until you are in a situation to see.
TN
THEMBI N's updateReviewer Update
06 Mar 2024, 08:50Cartrack is deducting money every month but I don't have a device. How cruel can that be
TN
THEMBI N's update06 Mar 2024, 08:50
Reviewer Update
Cartrack is deducting money every month but I don't have a device. How cruel can that be
