1 reviews | Active since Oct 2025
Cartrack may well be a ****...
A very negative experience. Ensure that you actually require this service or you will be in for expenses that you did not foresee. Exorbitant callout fees for repair and maintenance. My cartracker runs my car battery down frequently and the cost to have the device inspected (not even repaired/fixed) is extravagant. This was in addition to having the inconvenience and cost of taking my vehicle to the garage to have it sorted out.
You are in for a 36month contract that you are liable for even after removing a device that does damage to your car battery. CHECK WITH YOUR INSURANCE VERY CAREFULLY before being misled into installing this device. Customer service poor and unforgiving. Expensive service fees. You get very little for your money.
Customer Care are not trained to assist and will in fact hang up on you when they are unable to answer your queries... that is if they even pick up the phone to begin with. I had to disconnect my car battery in order to trigger a 'power alert' so that they would phone me... the only way that I could speak to someone.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
