OF
Olivia F

1 reviews | Active since Dec 2014

10 Apr 2026, 12:13

Cartrack - Maintenance of cost of THEIR unit.

Do not use cartrack. Paying my premiums every month to get a call regarding adding a R30 for unit maintenance. Firstly I paid R328 for the annual increase to go to R428. Then after paying for a year I am told a faulty unit would need a technician call out which I would be liable for?? I asked what would constitute a faulty unit...a camera being accidentally knocked off position. Now I have to pay R2600 for contract cancelation fee, which I will pay because that's the cost of doing business with them. There are many car track companies, take your time, do the research.

0
Replies (1)
Cartrack
Cartrack's reply10 Apr 2026, 12:17
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team