GG
Gerhard G

1 reviews | Active since Aug 2024

28 Jun 2025, 15:08

Cartrack made an appointment on installation for 12 am yesterday and after several calls made to the operator, By 14:00 I phoned Cartrack and they could not locate their technician, If cartrack csnnot even track their installers, I’m convinced I don’t wan

Cartrack made an appointment on installation for 12 am yesterday and after several calls made to the operator, By 14:00 I phoned Cartrack and they could not locate their technician, If cartrack csnnot even track their installers, I’m convinced I don’t want their devices close to my vechiles, It is now almost 20 hours later and not a single call back from car track, I end up cancelling the installation. Car Track is not on point with their customer service, I strongly recommend all potential customers to stay away from Car Track as a vechile tracking service option

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Replies (1)
Cartrack
Cartrack's reply28 Jun 2025, 15:39
Official
 Good day,
 
 Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
 Kind regards
 The Cartrack Team