CarTrack Lies and Disgusting Service

I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this review.

On 29th April 2022, my bike ( Velocity Big Boy 150 cc) tracker was tempered with, and no one gave me a call to confirm all of this. I realised on Sunday, 01 May that the tracking system wasn't working. I called CarTrack to inform them of this and a consultant told me that he saw someone logged on the system something about my tracking system. I am disgusted by the level of service I received.

No one told me that my tracking system doesn't work, my bike now went missing and no one wants to take accountability. I have called your offices so many times without success, I have been taken from pillar to post.

As I write this email, my bike is still missing and I was told that when someone tries to temp with the tracking system, I will be notified. None of that happened, I am very disappointed and disgusted by your service.