CARTRACK LIES AND BAD SERVICE

Goodday,

Over a week ago I came to this platform to express my unpleasant experience with my service provider cartrack and how they have been double charging me. Fortunately I got a call from one of their consultants reflect their regret in what has happened and they will refund me back. In addition, they said I should provide with other additional proof showing that there has been deductions. I, then, did that because the day I had a grievance I got a money deducted again. They got in touch with me via email, great. So I sent them them the additional proof. However the sad part they said the money will be paid out in a few days and still today nothing. I have not gotten any response from them after I have sent the additional proof. I have been corresponding with Lesley M. from cartrack. I beyond disappointed and saddened at this company or any organization that treats people like this and run freely without any consequences for their actions. Service should not be determined by who you are, service is based on human based simple that is more than enough to give good service to a person.