EN
Eric N

1 reviews | Active since May 2017

22 Jan 2024, 12:10

Cartrack lie to their customer

cartrack still not fulfilling their promise since December and they also promise last week without any lucky. last week they just promise to come and install a new device since my contract has been expired and i need to downgrade , am not even aware or know which contract am in since they never come to install or contacting me

0
Replies (2)
Cartrack
Cartrack's reply22 Jan 2024, 13:20
Official
Good day,  Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.  

Kind regards
The Cartrack Team 
 
EN
Eric N's update22 Jan 2024, 14:30
Reviewer Update
this is not the first time i received same reply without action, the next step to decide to terminate the contract as i cannot beg for the service that am paying like this.