Cartrack, Just don't do it.

Cartrack...

1 of the worst tracking companies to deal with when it's comes to service and reliability. As I was forced to have a tracking unit in my vehicle for insurance purposes I gave them a chance and signed up not doing any research on the company which I now am dreadfully regretting.

I recently sold my vehicle, called them as an existing client for the unit to be removed from my previous vehicle and transfered to my new vehicle which had clearly fallen on deaf ears as clients are of no importance apparently and false promises is just another way of saying we will get to you when we get to you.

Anyways i got sold with the usual customer service BS i.e. Our teams are unable to to do the removal at the moment but we can squeeze you in on Monday, upon my query should my vehicle be ****** what can I do? Pray to God that don't happen was basically the response I got. but we will have another unit placed in ur vehicle on Monday at ur work premises. LOAD Of BULL but again as well trained robots cartrack staff are quick on the turn to notify a client of a service charge of 800 odd Rand to be paid for the transfer of a unit and make the necessary arrangements as well for when it will be deducted before the service is even received.

Sadly I cannot cancel because it will be a waste of my money as that as well is another ridiculous amount.

If you considering this company... DON'T.