Cartrack is trush

I'm currently experiencing bad service from cartrack, I haven't had a car for over 6-7 months now I did report the matter to cartrack that I needed to cancel my subscription and I was advised that I would need to pay cancelation fee or I can keep paying my monthly installment up until January 2024 I said fine I can do that it's a contract that's how it works. Come January 2024 I'm told no actually you contract matures January 2025. Even with that I said f%$# let me pay the whole amount so I can break tiers with this company after I payed up and received my cancelation letter I'm told I'm still liable to pay my January subscription fee. What bull sh%$t is this. -my first issue is that even after my car caught fire they didn't notice anything wrong with the car -the car hasn't been in my possession for over 7 months and they didn't car to check if everything was OK with the car or is still in my possession NOTHING -the only time they car is when they haven't received their money so to speak Wouldn't recommend anyone to use their useless service Even the staff is rude over the phone or via text