JD
Jaco D

1 reviews | Active since May 2017

31 Mar 2021, 19:27

Cartrack is the worst tracking company!!!!!!!

I am a very upset customer. A while ago I have been trying to track my vehicle on my pc and phone (using the Cartrack App) and still have no joy. When I phoned a while back, I tried to speak to a consultant and was sent from one department to another, and wasted most of my airtime in the process. Tonight, my daughter was driving ALONE and got stuck, and I could not track her at all. So... Cartrack, You can remove your trash from my vehicle on your cost as I have never worked with a more *********** company. I was promised the moon and stars, but when you phone, nobody has an answer and just passes the buck. You are welcome to contact me to make arrangements to remove it on your costs as it is negligence from your side.

A very upset and unhappy customer.

0
Replies (2)
Cartrack
Cartrack's reply01 Apr 2021, 09:19
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
JD
Jaco D's update01 Apr 2021, 15:13
Reviewer Update
Thank you for your assistance. I got a call and the problem was sorted. Much appreciated.