CARTRACK IS THE WORST COMPANY TO DEAL WITH

I have replaced my battery at a cost of R5000. 00, my alternator at a cost of R8000. 00,only to find out that it is the Cartrack unit that is draining the power from my car and leaving me stranded on the side of the road. I am a pensioner and do not need the frustration. I logged an urgent call via email on 4 August 2025,zero response. I phoned 5 August 2025 and I was told a technician had been arranged for 12:00. At 15:30 I phoned again only to be told that the allocated technician no longer works there. I was then given a time of 10:00 today, needless to say Cartrack has not bothered to show up or call. I want the device removed now as my only mode of transport keeps breaking down. Cartrack has proved that they do not want to respond and yet they ask you to refer people I know to cartrack but I cannot lie like they do