CP
Chantel P
1 reviews | Active since Sept 2021
09 Feb 2023, 07:46
Cartrack is the WORST!!!!
Cartrack keeps on telling me that I only started my contract with them in 2021. Were I have proof that I already started with them in February 2020 when I bought my bakkie. In April 2021 I sold the bakkie and bought a car. They just transferred everything to the new car. I have not missed any installment since 2020. My 36 contract is coming to an end, and after numerous emails, sending them proof, still they say my contract only started with them in 2021. Now they want to charge me a cancellation fee???
I am sorry but your service is pathetic. I will not recommend Cartrack to anyone.
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Replies (1)Cartrack's replyOfficial
09 Feb 2023, 15:27Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply09 Feb 2023, 15:27
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
