NT
Neal T

1 reviews | Active since Jan 2019

08 May 2020, 09:17

Cartrack is the most pathetic service provider!!!!

Last week I had my TRACKER UNIT replaced after many failed attempts. The unit was finally replaced the 30th April. After the replacement of the unit, my car has been giving me issues caused by the new unit installed. I called Tracker on 3 occasions but to date no one has called me or come to rectify the problem. This I find is unacceptable. CARTRACK should take responsibility for their actions. I no longer wish to have CARTRACK as my service provider....I want CARTRACK to immediately remove the unit and get my car working as it was before the unit was installed...CARTRACK is a pathetic service provider who do not look after their clients and I strongly suggest that nobody deal with them because they will experience the same appalling service....Neal Thuppiah

0
Replies (2)
Cartrack
Cartrack's reply08 May 2020, 09:50
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
NT
Neal T's update08 May 2020, 09:54
Reviewer Update
I strongly don't believe that...I have been waiting for a call from CARTRACK, however no one has taken the time to call back...