Cartrack is shocking, worst company i have ever dealt with

Why am I getting calls telling me my account is in arrears for R2650 at 07h15 in the morning? Yesterday I told Anesh I would send the diagnostics report from Haval to prove there was nothing wrong with my car, and that the only issue it could be is the Cartrack device draining my battery. This matter is not even settled and the device isn’t removed yet and I am already getting in arrears threats from this company early in the morning. Secondly when I cancelled the contract I was told the amount would be due and payable only when my next debit order is due to the 20 days cancellation notice period, but since receiving the diagnostics why should I have to pay a cancellation penalty when it’s your device causing my car issues and costing me time and money?

I want Anesh to phone me back and I want to deal with ONE PERSON only, I am sick of hearing different things from different people at this companies departments, I am in the process of obtaining a diagnostics report, and i have heard nothing from anyone in management after multiple emails and hello peter reviews, just get ignored when I needed help and requested help, and then as soon as i say the contractmust be cancelled because cartracks device drains my battery they suddenly jump with in arrears threats when it was made very clear to me that it is only doe next month, and i should not even payinf this in the first place.